- OBJECTIVE:
To describe a standard operating procedure for reporting accidents, dangerous occurrences and near miss accidents.
- SCOPE:
his Procedure is applicable to all activities carried out at {Company Name} {Company Location}.
- RESPONSIBILITY:
- All Departments shall be responsible for follow the procedure.
- ACCOUNTABILITY:
QA Manager shall be accountable for Approval & Implementation of SOP.
- PROCEDURE:
- DEFINITION:
- Incident: Event that gave rises to an accident or had the potential to lead to an accident.
- Near Miss: An accident where no ill health, injury, damage, or other loss occurred.
- Accident: Undesired Event giving rise to death, ill health, injury, damage to property or any other loss.
- Corrective Action: Action to eliminate the cause of a detected nonconformity.
- Preventive Action: to eliminate the cause of a potential nonconformity in future.
- Any Incident / Near Miss / Accident shall be immediately informed to safety department and concerned department in-charge and reported as per Annexure-I by the person involved. This report to be sent to the time office (Security) within 2 hrs. from the time of Accident /Incident. Mention NA in the Format’s where it is required. In case of any injury provide first aid to the injured and take him to hospital if required. In case of any emergency, on-site emergency plan shall be followed.
- The In charge or his designee shall conduct a detailed investigation such as Format-2.
- The facts and circumstances that contributed to the unsafe acts.
- Activities & Equipment involved and unsafe conditions.
- This includes the people, the equipment, Process parameter and the conditions of work including physical, psychological factors, emotional issues, and factors relating to organization, role ambiguities and environmental factors.
- Observations prior / post event:
- The details like information, message, instructions, and standardized orders in force / standard procedures in place, their understanding by the employees involved, and violation of any specific norms or standard procedures.
- Emergency Actions taken:
Details of the sequence of events taken to ratify the event.
- How the event took place:
Details of the sequence of events that led to the event, equipment involved, timing, what exactly the man was doing at the time, source of event and the agency of event, the unsafe conditions or unsafe acts contributed directly or indirectly.
- Resulting damages:
The estimated damages directly or indirectly shall be identified.
- Corrective and Preventive measures:
- The recommendations include action to be taken by in charge or his designee.
- A detailed corrective & preventive action plan in consultation with the Plant In charge shall be laid down. The names of the persons responsible for taking the corrective and preventive measures within a stipulated time frame must be indicated.
- Itis the responsibility of the concerned in charge to implement the recommended measures immediately.
- The In charge or his designee shall submit a detailed investigation Report to the in charge – SHE department within 24 hrs. of the event occurred as per Annexure-II
- Outside Upon the receipt of the investigation report, Incharge SHE shall further investigate with concerned personnel. The investigation includes the adequacy of the following points.
- Faulty design / lay out / tools.
- Poor maintenance standards
- Incorrect work methods
- Inadequate or vague instructions
- Errors on the part of supervision
- Specific training needs ignored.
- Poor house keeping
- Violation of rules, instructions, or lack of instructions.
- Non use of or improper use of safety equipment.
- Psychological factor.
- Physical factor.
- After the investigation, the in charge SHE shall classify the event as minor or major.
- In charge – SHE shall submit the final report to the Plant Head or his designee for his approval.
- The SHE department shall forward the investigation report to the concerned department, Unit Head and HR department.
- In-charge SHE shall follow up with the user department for implementation of preventing action.
- REFERENCES:
Not Applicable
- ANNEXURES:
| ANNEXURE No. | TITLE OF ANNEXURE |
| Annexure-I | Incident / Accident /Near Miss Information Report |
| Annexure-II | Department Investigation Report for Incident / Accident |
ENCLOSURES: SOP Training Record.
- DISTRIBUTION:
| Controlled Copy No. 01 | : | Safety Health & Environment |
| Controlled Copy No. 02 | : | Manager Human Resource |
| Master Copy | : | Quality Assurance Department |
- ABBREVIATIONS:
| HR | : | Human Resources Department |
| SHE | : | Safety Health & Environment |
- REVISION HISTORY:
CHANGE HISTORY LOG
| Revision No. | Details of Changes | Reason for Change | Effective Date |
| 00 | New SOP | Not Applicable | To be written manual |
ANNEXURE-I
INCIDENT / ACCIDENT /NEAR MISS INFORMATION REPORT
Annexure II
DEPARTMENT INVESTIGATION REPORT FOR INCIDENT / ACCIDENT
Frequently Asked Question?
- Q: What is an incident?
- A: An event that could have led to an accident.
- Q: What is a near miss?
- A: An accident with no harm or damage.
- Q: What is an accident?
- A: An event causing harm, injury, damage, or loss.
- Q: What is a corrective action?
- A: An action to eliminate the cause of a nonconformity.
- Q: What is a preventive action?
- A: An action to eliminate the potential for a future nonconformity.
- Q: Who reports incidents/near misses/accidents?
- A: The person involved, within 2 hours to safety and concerned department using Annexure-I.
- Q: What happens if someone is injured?
- A: Provide first aid and take them to the hospital if needed. Follow the on-site emergency plan.
- Q: Who conducts the investigation?
- A: The in-charge or designee using Format-2.
- Q: What does the investigation cover?
- Unsafe acts and conditions, people, equipment, process parameters, work conditions, observations, emergency actions, event sequence, damages, and root causes.
- Q: Who recommends corrective and preventive actions?
- A: The in-charge or designee, in consultation with the plant in-charge.
- Q: Who submits the investigation report?
- A: The in-charge or designee to the SHE department within 24 hours using Annexure-II.
Further Investigation:
- Q: Who investigates further?
- A: The in-charge SHE department personnel.
- Q: What do they investigate?
- A: The adequacy of addressing faulty design, maintenance, work methods, instructions, supervision, training, housekeeping, rules, safety equipment, and psychological/physical factors.
- Q: Who classifies the event (minor/major)?
- A: The in-charge SHE department.
- Q: Who approves the final report?
- A: The plant head or designee.
- Who receives the final report?
- A: The concerned department, unit head, HR department, and SHE department for follow-up.